Welcome to mnonp.com! Dongguan Huihemei Electronics Co., Ltd. is committed to creating a safe, convenient and smooth payment experience for you. In order to help you fully understand the platform payment rules, this payment policy is specially formulated. Please read it carefully before making a payment.
1. Payment method
In order to meet the payment habits of different users, mnonp.com supports a variety of mainstream payment methods, including credit card payment, debit card payment, and widely recognized third-party payment platforms. You can choose the payment method that suits you best on the checkout page.
2. Payment security guarantee
Technical encryption: We use advanced security technologies such as SSL encryption to encrypt sensitive information such as bank card number, password, expiration date, etc. submitted by you during the payment process to prevent the information from being stolen or tampered with during transmission, ensuring that your payment information is safe.
Strict review: Dongguan Huihemei Electronics Co., Ltd. has formulated a strict internal management system to limit employees' access to your payment information. Only authorized personnel can access relevant information within the necessary scope. At the same time, each payment transaction is monitored in real time. Once an abnormality is found, prevention and control measures will be taken immediately.
3. Free shipping policy for the whole store
In order to give back to our customers, mnonp.com provides free shipping for all products in the store. You don't need to worry about additional logistics costs and can buy your favorite tool products with confidence.
4. After-sales and payment
30-day free return and exchange: If you are not satisfied with the purchased goods, you can apply for free return and exchange service within 30 days from the date of receipt of the goods. When processing returns and exchanges, the payment will be returned to your account in a timely and accurate manner according to the original payment channel. If the refund is abnormal due to payment problems, you can contact us to resolve it in the following ways:
Online customer service: Click the website customer service icon to communicate with the 24-hour online customer service. The customer service staff will respond as soon as possible to assist you in troubleshooting and solving the problem.
Send email: Send the order number, payment time, refund abnormality details and other information to service@mnonp.com, and indicate "Payment after-sales problem feedback" in the email title. The after-sales team will handle it as soon as possible after receiving the email and give you a reply.
Phone communication: Call the legal representative Mr. Qin Lifeng's mobile phone number 17737349227 to communicate directly with the relevant person in charge to resolve the problem.
V. Processing of unpaid orders
If you submit an order but fail to complete the payment, the system will reserve it for you for a certain period of time. If the payment is not made within the time limit, the order will be automatically cancelled. If you still have purchase needs, you can place an order again.
VI. Policy update
Dongguan Huihemei Electronics Co., Ltd. may update this payment policy in a timely manner according to business development and changes in payment industry rules. The new policy will be published on the mnonp.com website. It is recommended that you check it regularly to understand the latest payment rules and service content.
If you encounter any problems during the payment process or have any questions about this payment policy, please contact us at any time through the above methods, and we will serve you wholeheartedly.
